Chef’sChoice® Online Purchase Product Returns
Step 1: Chef’sChoice.com has a 30 day return policy for orders purchased through the site. To return Chef’sChoice products purchased through chefschoice.com call customer service at 800-342-3255 (Monday through Friday between 8:00 a.m. and 4:30 p.m) for a return authorization number before sending the product back in its original and undamaged packaging. The customer is responsible for the non-refundable prepaid shipping back to us if you decide you want to return a Chef’sChoice® product.
Product returned to Chef’sChoice® without an RMA or to its Distributors and/or Dealers under the auspices of warranty, freight damage or other issues and with the expectation of receiving a credit, replacement, and/or payment for the same without prior review and authorization of Chef’sChoice is strictly prohibited and will become the sole responsibility of the party authorizing the action.